Service Areas
Locksmith Services
Automotive
Residential
Mailbox & Garage Locks
Install or repair locks on mailboxes and garages to secure property access.
Smart Locks & Doorbell Cams
Set up smart lock systems and doorbell cameras to enhance entry security.
Lockout Help & Key Extraction
Promptly assist with emergency lockouts and extract broken keys from locks.
Deadbolt & Peephole Installation
Install deadbolts and peepholes to improve residential entry security.
Window Locks & Sliding Door Locks
Install or repair locks on windows and sliding doors to prevent unauthorized access.
Commercial
High-Security & Master Key Systems
Implement advanced locking systems and master key setups for controlled access.
Panic Bars & Door Closers
Install panic bars and door closers to ensure safe and efficient egress in buildings.
Key Fobs & Key Card Systems
Set up electronic key fob and key card systems for modern access control.
Document Storage & Cabinet Locks
Secure document storage and cabinets with locks to protect sensitive materials.
Security Audits & Compliance
Conduct evaluations of security measures to ensure adherence to industry standards.
Frequently Asked Questions
What types of locksmith services do you offer?
We provide a comprehensive range of locksmith services, including residential, commercial, automotive, and emergency locksmith solutions. Whether you need lock installation, repair, rekeying, or key duplication, our skilled technicians are here to help.
Are your locksmiths licensed and insured?
Our locksmiths are licensed in the states that require licensing. In addition to licensing, all our technicians undergo rigorous background checks and technical evaluations to ensure your safety and the highest quality of service.
Do you offer emergency locksmith services 24/7?
Yes, we offer 24/7 emergency locksmith services to assist you whenever you need help. For emergencies, please call our dedicated emergency number at 1-234-567-8910, which is separate from our regular support line. If you are in an emergency situation where your safety is at risk, please call 911 immediately. After ensuring your safety, you can contact us, and we will arrive shortly thereafter to assist you.
How quickly can a technician arrive after I request service?
We strive to dispatch a qualified technician to your location as quickly as possible. Typically, our response time ranges from 15 to 45 minutes, depending on your location and current demand. During peak times or emergencies, response times may vary slightly.
How are your service fees structured?
Our service fees vary based on the area you are located in. To get accurate pricing information, please visit your respective service area page or contact our customer service team for details specific to your location.
Can I get a price estimate before the technician arrives?
Yes, you can receive a preliminary price estimate by contacting our customer service team with details about your locksmith needs. However, the final cost may vary based on the specific requirements assessed by our technician on-site.
Is there a service fee if the technician is unable to complete the job?
If our technician arrives and determines that they cannot complete the job due to circumstances beyond their control (e.g., no solution available, access issues), we strive to be as fair as possible. In such cases, we may waive the service fee or charge a minimal fee to cover the visit. Specific policies are outlined in our service agreement.
Do you offer any discounts or promotions on your services?
Yes, we offer a 10% discount for active armed services members and veterans with proper identification. Please contact our customer service team to avail of this discount and to learn about any other current promotions that may apply to your needs.
What payment methods do you accept?
We accept a variety of payment methods for your convenience, including cash, major credit cards (Visa, MasterCard, American Express), debit cards, and mobile payment options like Apple Pay and Google Wallet.
How can I schedule a technician, and what is the typical wait time for an appointment?
Scheduling a technician is easy! You can book our services by calling our customer support line or using our online booking form. For non-emergency services, appointment wait times vary based on demand, but we aim to accommodate your schedule as promptly as possible, often within the same day. If you are in an emergency situation where your safety is at risk, please ensure your immediate safety first and then contact us for assistance.
What is your cancellation policy?
We don’t charge a fee unless our technician has already arrived on-site. If you need to cancel your service request, please call our customer service number or the direct number of the Courtesy Key technician who contacted you. Canceling before the technician arrives ensures that you won’t incur any charges.
How do Courtesy Key technicians verify the identity of someone locked out?
To ensure security, our technicians verify the identity of the person requesting lockout assistance. This is typically done before the work begins, but in some cases, verification may happen afterward if access is needed to retrieve identification from the locked property. Acceptable forms of identification include government-issued photo IDs, proof of residence, or documents linking you to the property in question. This process ensures we are helping the rightful property owner.